Hiring: Operations and Systems Change Manager

Job Description 

Remuneration: £ 36,400pro rata, 14 hours per week, plus pension contribution

Length of contract: Initially 12 months period with potential to extend hours and length of contract depending on funding

Location: Office based in Bethnal Green, London 

Responsible to: Board of Trustees of Southeast and East Asian Women’s Association About SEEAWA 

We are a new unique and inclusive organisation empowering East and Southeast Asian women and their families. ESEA women share a common culture and experience similar issues, eg. immigration, racism, trafficking, and other forms of gender-based violence and exploitation in the UK. We are unlearning the colonial mentality of our background and history.

We are building ESEA women changemakers to work towards removing the root causes of racial and social injustices through the women’s lens and build a society that allows the global majority to live with dignity wherever they are. We campaign to completely eradicate financial hardship and end violence among women and our dependents within the ESEA UK community. We provide a safe space, advocacy, health, housing, education, co-learning and other holistic support and services.

Charity Structure 

We are a non-hierarchical organisation with our trustees as key facilitators, working with our staff and volunteers to implement and deliver our projects. We work on a collaborative basis with other organisations, including other black and racialised women’s organisations. This post is open to application from women only. We are seeking exemption under the provision of the Equalities Act 2010 Schedule 9 Part 1 under the occupational requirements as this post requires the postholder to be female or identifying herself as female.

Roles and Responsibilities:

We are now looking for an Operations and Systems Change Manager to join our team, who will have experience in developing and implementing systems change in organisation, and overseeing the coordination and monitoring of projects and staff. The role will also be key in supporting radical fundraising and income generation strategy. 

Main responsibilities: 

  • Develop organisation’s operations systems, ensuring that policies and compliance on finance, HR processes, safeguarding and overall administration of the organisation are run based on the values and ethics of the organisation
  • Create budgets and financial reporting which reflects the needs of the communities we work with.
  • Enable a robust working practice that is empowering, safe and supportive for staff, trustees, volunteers and partners
  • Lead a collaborative system of work planning, monitoring, reporting on the projects’ achievements and management of the organisation’s budget 
  • Facilitate friendly and meaningful communication and coordination across the charity’s projects and partners. 
  • Ensure work and services are delivered according to our aims and objectives and could contribute towards systemic change on issues we are addressing. 
  • Enable the collective development of caring and people oriented policies and procedures 
  • Develop a collective approach on fundraising strategy together with the Fundraising and Income Generation Manager, other staff members, trustees and volunteers. 
  • Manage risks and issues and take corrective measurements 
  • Coordinate the projects with other project partner organisations and stakeholders
  • Manage the reporting of deliverables together with partner organisations
  • Share management and supervision work of staff for the different projects in the organisation.
  • Participate in the development of a non-hierarchical systems and collaborative approach to move the direction of the charity forward across different work of the organisation. 
  • Other organisational work as would be agreed with the post holder 

Person Specification 

Knowledge and Experience: 

  • Excellent understanding and experience of rights based campaigning on migrants and human rights issues through a woman’s lens 
  • Excellent knowledge of women’s issues and violence and oppression that impact on migrant women. 
  • Self-motivated and proactive, with the ability to work both as part of a team and independently
  • At least 3 years experience in a systems change approach in developing the work of an organisation and  supporting/supervising staff and projects management 
  • High level of skills in developing fundraising strategy and applications 
  • Good knowledge of the way in which migrant community groups organise and work together
  •  Experience in building networks and alliances and in collaborative work 
  • Good level of knowledge of employment, immigration and welfare policies and procedures At least 2 years experience on developing operational systems and compliance within a charity setting 
  • Understand and commits to the aims and values of the organisation in promoting and protecting the rights of migrant workers, specially those women who were trafficked and experienced all forms of gender violence 
  • Embedded and engaged in the ESEA community with an in depth understanding of nuanced community issues 
  • Bold and work with integrity, excellent team player

Please submit your CV/Resume along with a narrative or cover letter (no more than two A4 pages) outlining why you’re interested in the role, and how you meet the skills and behaviours we’re looking for (please give examples), to careers@seeawa.org.uk

This role requires applicants to be able to show that they have the right to work in the UK. Deadline of application is on 30 April 2025 at 12 midnight. Please note we will be reviewing applications as received and may consider closing the vacancy early should we receive a high volume of strong candidates – therefore we encourage an early application. The interview is scheduled for the week starting 5 May 2025. This may change depending on the availability of the panel.